Cancellation/Return and exchange Policy
You can cancel your order with 100% refund if you do so before your order is shopped out from our shipping center.
Usually, you order is processed and shipped out within 1 week from your order. Therefore, please let us know as soon as possible if you want to cancel your order.
Please be careful that after shipping out your order, you can not cancel your order.
How to cancel your order
In order to cancel your order, please contact us via contact form.
In your message, please write your order number (you can check your order number in the confirmation e-mail sent right after your order).
When we process to cancel your order, you will receive a cancellation -mail.
All of your payment will be refunded. When we cancel your order, we will process refund your payment immediately. However, it may take several days~weeks to be applied to your bank account.
If you want to cancel some of your ordered items, please contact us.
In your message, please write your order number (you can check your order number in the confirmation e-mail sent right after your order) and items which you want to cancel.
We will refund the payment for the cancelled items. And, other items will be shipped out.
Returns and exchange
We can not accept returns and exchanges after shipping out your order. We only exchange items if they are defective or damaged.
If you have any issues with our products, please contact us.