Yes.

Our products are from Japanese manufacturer with over 70 years in this business.

The manufacturer updates its product range every 2 years.

We select good ones from the manufacturer's product range.

No. You need Obi to wear Yukata.

Even though there is a waist cord with Yukata, the waist cord is only for holding Yukata in shape.

No. You do not need Obi for Koikuchi.

You can wear Koikuchi like a shirt.

You can cancel your order by 2 weeks before the check-in date with 100% refund.

You can cancel your order by 1 week before the check-in date with 80% refund.

Cancel/refund:

-100% Refund: Cancellation by 2 weeks before the check-in date (your check-in date of your hotel)

- 80% Refund: Cancellation by 1 week before the check-in date

- 0% Refund: Cancellation within 1 week before the check-in date

For detail, please checkRefund Policypage.

We charge in Japanese Yen.

Even though we charge in Japanese Yen, usually the total amount will be exchanged to your local currency at the exchange rate of your credit card company rate.

For detail, please contact your credit card company.

In some countries, you may be required to pay customs duty upon receipt of your package.
We do not collect customs duties in advance, so if you are required to pay customs duties, you will need to pay them upon receipt.

Shipping to your hotel in Japan is free. No shipping fee is required.

Yes, it is safe to pay by credit card at our site. And, we do not hold your credit card information.

Our site is developed by Shopify, platform by a Canadian e-commerce company listed on New York Stock Exchange.

Shopify is used more than 600K merchants worldwide with more than $55 billion transaction volume (as of August 2017).

And, our site uses Shopify Payment as payment gateway, Payment service provided by Shopify.