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Free International Shipping for all products !!!
There are several distributors between manufacturers and retailers for this industry in Japan.
We get products directly from a manufacturer so that we can avoid to add margins by distributors.
Therefore, we can sell products at reasonable prices.
Our products are from Japanese manufacturer with over 70 years in this business.
The manufacturer updates its product range every 2 years.
We select good ones from the manufacturer's product range.
Please readSize chartpage carefully.
No. You need Obi to wear Yukata.
Even though there is a waist cord with Yukata, the waist cord is only for holding Yukata in shape.
No. You do not need Obi for Koikuchi.
You can wear Koikuchi like a shirt.
You do not need to register with us.
You can purchase easily without registration.
Please check How to order page.
You can cancel your order by 2 weeks before the check-in date with 100% refund.
You can cancel your order by 1 week before the check-in date with 80% refund.
-100% Refund: Cancellation by 2 weeks before the check-in date (your check-in date of your hotel)
- 80% Refund: Cancellation by 1 week before the check-in date
- 0% Refund: Cancellation within 1 week before the check-in date
For detail, please checkRefund Policypage.
You can pay by the following payment options.
We charge in Japanese Yen.
Even though we charge in Japanese Yen, usually the total amount will be exchanged to your local currency at the exchange rate of your credit card company rate.
For detail, please contact your credit card company.
We ship over 120 countries by Express Mail Service or Airmail.
For shipping areas, please check the following Express Mail Service page by Japan Post.
International shipping is free for all products!
It depends on where your order is being shipped.
It usually takes 3 ~ 10 business days for most of the areas.
Please note that due to COVID-19, shipping may take longer.
We will send your order to your hotel with your reservation name by your check-in date.
You should be able to pick-up your order at the front desk, concierge desk, or bell desk.
Please ask a staff at the front desk when you check-in that you want to pick-up your parcel.
We can deliver your order to your Airbnb only if your host approves.
Please contact your host first and check if a package can be sent before your checking-in.
If your host approves, please get the full address so that we can deliver to the address.
Shipping to your hotel in Japan is free. No shipping fee is required.
Yes, it is safe to pay by credit card at our site. And, we do not hold your credit card information.
Our site is developed by Shopify, platform by a Canadian e-commerce company listed on New York Stock Exchange.
Shopify is used more than 600K merchants worldwide with more than $55 billion transaction volume (as of August 2017).
And, our site uses Shopify Payment as payment gateway, Payment service provided by Shopify.