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Free International Shipping for all products !!!
There are several distributors between manufacturers and retailers for this industry in Japan.
We get products directly from a manufacturer so that we can avoid to add margins by distributors.
Yes.
Our products are from Japanese manufacturer with over 70 years in this business.
The manufacturer updates its product range every 2 years.
We select good ones from the manufacturer's product range.
Please read Size chart page carefully.
No. You need Obi to wear Yukata.
Even though there is a waist cord with Yukata, the waist cord is only for holding Yukata in shape.
No. You do not need Obi for Koikuchi.
You can wear Koikuchi like a shirt.
No.
You do not need to register with us.
Please check How to order page.
You can cancel your order by 2 weeks before the check-in date with 100% refund.
You can cancel your order by 1 week before the check-in date with 80% refund.
Cancel/refund:
-100% Refund: Cancellation by 2 weeks before the check-in date (your check-in date of your hotel)
- 80% Refund: Cancellation by 1 week before the check-in date
- 0% Refund: Cancellation within 1 week before the check-in date
You can pay by the following payment options.
We charge in Japanese Yen.
Even though we charge in Japanese Yen, usually the total amount will be exchanged to your local currency at the exchange rate of your credit card company rate.
For detail, please contact your credit card company.
We ship over 120 countries by Express Mail Service.
For shipping areas, please check the following Express Mail Service page by Japan Post.
International shipping is free for all products!
It depends on where your order is being shipped.
It usually takes 2 ~ 7 business days for most of the areas.
Please enter your hotel name.
We will check your hotel address with your hotel name.
Then, we will send you a confirmation mail with your hotel address.
Please confirm that you hotel address is the same as your hotel.
We will send your order to your hotel with your reservation name by your check-in date.
You should be able to pick-up your order at the front desk, concierge desk, or bell desk.
Shipping to your hotel in Japan is free. No shipping fee is required.
If you are not planning to visit Japan and want us to ship to your home via international shipping, please contact us from the contact page.
We can deliver your order to your Airbnb only if your host approves.
Please contact your host first and check if a package can be sent before your checking-in.
Delivery service in Japan is very accurate and safe.
Over 99% of our orders have been delivered without any issues.
Yes, it is safe to pay by credit card at our site. And, we do not hold your credit card information.
Our site is developed by Shopify, platform by a Canadian e-commerce company listed on New York Stock Exchange.
Shopify is used more than 600K merchants worldwide with more than $55 billion transaction volume (as of August 2017).
And, our site uses Shopify Payment as payment gateway, Payment service provided by Shopify.
