You can cancel your order by 2 weeks before the check-in date with 100% refund.
You can cancel your order by 1 week before the check-in date with 80% refund.
Cancel/refund:
-100% Refund: Cancellation by 2 weeks before the check-in date (your check-in date of your hotel)
- 80% Refund: Cancellation by 1 week before the check-in date
- 0% Refund: Cancellation within 1 week before the check-in date
For detail, please check
Refund Policy page.